PRIVACY POLICY

Effective Date: August 4, 2026

Surviving ESA is a project of LodgeWell Publishing. This Privacy Policy explains how

Surviving ESA (“Surviving ESA,” “we,” “us,” or “our”) collects, uses, stores, and shares

information when you visit SurvivingESA.com, contact us, join the Parent Collective, submit

your story, download resources, make a purchase, or otherwise interact with the website.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information in the following ways.

Information You Provide Directly

You may voluntarily provide information when you:

• Submit a contact form
• Join the Parent Collective
• Subscribe to email updates
• Submit a parent story or ESA experience
• Upload supporting documents
• Submit a media inquiry
• Download a resource
• Preorder or purchase a book or other product
• Communicate with us by email or through the website

This information may include:

• Name
• Email address
• Telephone number
• City and state
• Organization or media outlet
• ESA status
• Details about an ESA denial, appeal, purchase, reimbursement, hearing, or other

experience

• Dates, order numbers, ticket numbers, denial reasons, and communications
• Uploaded documents, screenshots, emails, receipts, decisions, notices, and other evidence
• Purchase and transaction information
• Any other information you choose to provide

Sensitive Information

Story submissions and uploaded documents may contain sensitive information involving

children, disabilities, education records, financial matters, government identification numbers,

medical information, or legal proceedings.

Please remove or redact information that is not necessary to understand your submission,

including:

• Social Security numbers
• Full dates of birth
• Bank or credit card numbers
• Account passwords
• ClassWallet login credentials
• Unnecessary medical records
• Unnecessary student identification numbers
• Information concerning another person that you are not authorized to disclose

Do not upload original documents when a properly redacted copy will serve the same purpose.

Information Collected Automatically

When you visit the website, certain information may be collected automatically through cookies,

server logs, analytics tools, and similar technologies.

This information may include:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Time spent on the website
• Approximate geographic location
• Links or buttons clicked
• Date and time of access

This information helps us understand how visitors use the website, maintain security, improve

performance, and identify technical problems.

2. How We Use Information

We may use information to:

• Respond to questions and inquiries
• Review parent stories and supporting evidence
• Contact submitters for clarification or additional documentation
• Identify patterns involving ESA denials, delays, procedures, or policies
• Maintain an organized advocacy and evidentiary record
• Prepare anonymized summaries, reports, educational materials, or advocacy content
• Deliver requested resources
• Send case updates, book news, event information, and Parent Collective communications
• Process purchases and preorders
• Respond to media requests
• Protect the website from spam, abuse, fraud, or security threats
• Maintain records of communications and consent
• Comply with legal obligations
• Enforce our Terms of Use
• Improve the website and its resources

3. Parent Story and Evidence Submissions

Submitting a story or supporting document does not automatically authorize Surviving ESA to

publicly identify you or your child.

We may review, organize, summarize, verify, and securely retain submitted information for

advocacy, documentation, research, or follow-up purposes.

We will not intentionally publish your name, your child’s name, or personally identifying details

from a private submission without:

• Your express permission,
• A clear consent selection made through the submission form, or
• Another lawful basis requiring disclosure.

We may use anonymized or aggregated information that does not reasonably identify you or your

child to describe patterns, trends, or recurring ESA experiences.

Submitting information does not create an attorney-client relationship, confidential legal

relationship, fiduciary relationship, or formal representation agreement.

Communications with Surviving ESA are not protected by attorney-client privilege.

4. Uploaded Documents

Uploaded documents are intended to be accessible only to authorized individuals reviewing

submissions.

We may retain uploaded materials for documentation, advocacy, verification, research, or recordpreservation purposes.

We do not guarantee that every document submitted will be reviewed, published, cited,

investigated, or used.

You are responsible for ensuring that:

• You have the authority to submit the material
• The material is accurate to the best of your knowledge
• Submission does not violate another person’s privacy or legal rights
• Unnecessary sensitive information has been redacted

No internet-based storage or transmission system can be guaranteed completely secure. Please do

not submit information that is unnecessary to the purpose of your submission.

5. How We Share Information

We do not sell personal information for money.

We may disclose information to service providers that assist with:

• Website hosting
• Secure file storage
• Email delivery
• Mailing-list management
• Form processing
• Spam prevention
• Website security
• Analytics
• Payment processing
• Order fulfillment
• Technical support

These providers may access information only as reasonably necessary to perform services on our

behalf.

We may also disclose information:

• With your permission
• To comply with a subpoena, court order, public-records obligation, or other legal process
• To protect the rights, safety, or property of Surviving ESA, LodgeWell Publishing,

website users, or another person

• To investigate fraud, abuse, threats, or unlawful conduct
• In connection with a merger, reorganization, sale, or transfer of the website or business

6. Payments and Purchases

Payments may be processed by third-party payment providers.

Surviving ESA does not intend to directly store complete credit card numbers or paymentsecurity codes.

Payment providers may collect and process information according to their own privacy policies

and terms.

We may retain transaction records such as:

• Name
• Email address
• Billing or shipping address
• Product purchased
• Transaction amount
• Order number
• Date of purchase

7. Email Communications

Visitors may voluntarily subscribe to case updates, book announcements, educational resources,

events, workshops, advocacy opportunities, and Parent Collective communications.

You may unsubscribe at any time by using the unsubscribe link included in an email.

Transactional or administrative messages, such as purchase confirmations, responses to inquiries,

or notices concerning a submission, may still be sent when necessary.

8. Cookies and Analytics

The website may use cookies and similar technologies to:

• Remember website preferences
• Measure traffic and engagement
• Improve website performance
• Protect forms from spam or abuse
• Understand which pages and resources are most useful

You may restrict or disable cookies through your browser settings. Some website features may

not function properly if cookies are disabled.

9. Data Retention

We retain information only for as long as reasonably necessary to:

• Respond to inquiries
• Maintain advocacy and evidentiary records
• Document consent
• Fulfill purchases
• Provide requested communications
• Protect legal rights
• Comply with applicable obligations
• Resolve disputes
• Enforce agreements

Story submissions and supporting documents may be retained for an extended period when they

form part of an ongoing record, investigation, advocacy project, publication, or legal matter.

We may delete information that is duplicative, unnecessary, unlawful, unreliable, or no longer

relevant.

10. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect

information from unauthorized access, misuse, alteration, or disclosure.

No website, email system, upload system, or online storage service is completely secure.

If a security breach affects legally protected personal information, we will respond in accordance

with applicable notification requirements. Arizona law requires businesses handling covered

personal information to investigate security incidents and provide required notices when a

qualifying breach is determined.

11. Your Choices and Requests

You may contact us to request that we:

• Confirm whether we maintain your personal information
• Correct inaccurate information
• Delete information you submitted
• Stop sending promotional emails
• Withdraw permission for future public use
• Explain how a particular submission is being used

Some information may be retained when reasonably necessary for legal compliance, fraud

prevention, evidentiary integrity, dispute resolution, or protection of legal rights.

Withdrawing permission for future public use may not require removal of material already

lawfully published, distributed, archived, quoted, or incorporated into a completed publication.

12. Children’s Privacy

SurvivingESA.com is intended for parents, guardians, advocates, educators, journalists,

policymakers, and other adults.

The website and its submission forms are not intended for use by children under 13.

Children under 13 should not submit personal information, stories, documents, photographs,

recordings, or contact information through this website.

A parent or legal guardian may submit information concerning a child when authorized to do so.

If we learn that personal information was submitted directly by a child under 13 without

appropriate parental involvement, we may delete it.

13. Third-Party Websites

The website may link to government websites, court records, news reports, social media

platforms, payment providers, or other third-party services.

We do not control the privacy, security, accuracy, or availability of third-party websites.

Visitors should review the privacy policies and terms of those services before providing

information.

14. Changes to This Privacy Policy

We may update this Privacy Policy when website features, business practices, technologies, or

legal requirements change.

The revised policy will be posted with an updated effective date.

Material changes may also be communicated through the website or by email when appropriate.

15. Contact

Questions, correction requests, deletion requests, or privacy concerns may be submitted to:

Surviving ESA

LodgeWell Publishing

Email: privacy@survivingesa.com

Website: SurvivingESA.com/contact